My mom Maryellen Faso and I(Kathryn Faso) have purchased cars from Don for 12 years or more? When it came time for my mom(who is 86) to turn in her lease, we looked for Don as he had moved. We were SO GLAD to find him as he works tirelessly for us. He made arrangements to help my mom with everything on her last lease(which needed work done) walked her through every step (more than once) and remained patient and compassionate with her throughout the process. He also has given her an open invitation for help ANYTIME she needs it for her car. I feel confident that mom would turn to him in the event she needs help and I am not here. Thank you Don for your EXCELLENT sales service. We will continue to follow you wherever you are.
Every single person that I ran into was so nice !!! This is my third time there and I LOVE Hoselton !!! And my guy Partha rocks !!!!!
The best car buying experience in my life!!! My sales representative Bob Capitano did an excellent job helping to secure the deal OVER THE PHONE!!! The following day me and my daughter headed up to negotiate financing and pick up the vehicle but as we were driving to Rochester from Niagara Falls NY they called and said the Toyota Sienna had a crack in the windshield and needed to be repaired to pass inspection. We understood that the windshield repair service would be ther...e around 4:30. I was able to get an excellent loan rate very quickly and all that needed to be done is drive it home. Bob was gracious enough to buy us dinner and when we returned there was a little snag. When inspecting the Sienna an O2 sensor warning wasn't resetting and they couldn't release it to me that night. I was given 2 options, use one of their vehicles to drive back to my house or they would deliver the Sienna the next day. I chose the latter since the ride from my house to the dealer is 1 1/2 hrs. away and I could drive back with my daughter. We mentioned that we were leaving Saturday morning at 11am to take our grandson to a hockey tournament in Cleveland. Bob promised me that they would have it there on time and sure enough it pulled in exactly at 11am....WOW..... Please take the time to discover what this dealer has to offer and you will not regret the buying experience... See More
Picked up my car from Hoselton today and it was hands down the best purchase experience my family and I have ever had. Everyone was so nice especially Manny and Tim. Manny was a great salesman. He was extremely polite and welcoming. He did not try to be pushy at all but always made sure I was comfortable and happy. I definitely recommend them to anyone looking for a pre owned car!
I'm very happy with the care we got when we got our 2012 Toyota rav4.
I am driving my new 2018 RAV4 and loving it! We have been getting toyota's from Hoselton for 20 years and wouldn't think of going to another dealership. Our salesman Alan Morris was top notch.He made the transaction easy and stress free. We have been extremely pleased with the service department. They service all 4 cars in our household. We have used the body shop also and they kept us informed and made working with the insurance company. Hoselton knows the car business and they make it a pleasure doing business with them. I would recommend Alan Morris and Hoselton to everyone!
Purchased two Chevy Commercial vans for our service business. Worked with Tom Phommanirat, who our company has purchased vehicles from in the past. I feel Hoselton took great care of us, they valued us as a customer, and they offered us a fair price for our purchase. Walked out of Hoselton today a very satisfied customer. Highly recommend Tom and all of the Hoselton team.
My son and I came in today to lease a vehicle for him..I can tell you that we started this journey at 10:00am and it ended around 3:20..yes a long day..but it went so smoothly thanks to Dave Amico..thanks Dave for all your help..you will always have 2 dedicated customers..We look forward to working with him in the future