Customer Testimonials
It was good
Great experience. Always hesitant to walk into a car dealer. Traded in my used car for a new Rav4. James Crowell was super down to earth, honest, and helpful. Sales manager at the location, and everyone else I was in contact with was also amazing to work with. Absolutely recommend this dealer for anything you need.
Great experience. Always hesitant to walk into a car dealer. Traded in my used car for a new Rav4. James Crowell was super down to earth, honest, and helpful. Sales manager at the location, and everyone else I was in contact with was also amazing to work with. Absolutely recommend this dealer for anything you need.
Our Experience was a pretty fair and pleasant one. was a typical dealership stuff, ,but nobody swarmed out trying to push us into purchasing. We went on a Friday and after walking around the lot looking at the trucks they had we went in to discuss them. We dealt with Jose "J.J." Santiago as our Sales Consultant. We were very pleased. He sent us out for a test drive first in another vehicle - same one except different color as the one we bought wasn't on the lot. He then went over everything with us and answered so many questions. he heard our dilemmas and just listened, didn't push back into a purchase. in the end he said go home and sleep on it! We did and we were so excited we were up early so we could JJ first thing. Besides he promised breakfast.. although we never got any!...lolWe had spent time looking up the truck on Hoselton's website by the stock inventory number and price. it was the right price and right vehicle, but not identical in terns of interior and such. This was a disappointment but we were told our interior is better. I get that the web guy can't get in every vehicle and they cover their butt with a disclaimer saying on the site that could differ. Saturday we got to see our truck and test drive it too. I have an eye for detail and noticed it didn't have the mud guards so we eventually got them installed free. We traded in our 2012 Kia Forte and JJ was able to get us a very fair value on it. Again very pleased. Was sadden we couldn't pick up or truck til Tuesday, but its what we agreed on so that JJ could have time to help us go over the truck and show us a few things. Tuesday came and he had the truck in detail again because of factory glue and he knew I would see it all and I did. Detailer didn't do such a great job, but promised a good detail the following Friday when the mudguards were installed because they had to order them. JJ was there and put us in another new vehicle for a few hours and they certainly delivered when we went back to get out truck. I was so clean, so pretty! We just love it! As far as Sales go we give JJ 10stars if we could and hope he is around in the years to come. A real joy to work with.Website to us looses a star combine with the original detail as it felt like it took us a week to get our truck in all honesty. I cant give 5 stars because IVe only been with Hoselton a short few weeks so I don't know the other departments and such yet. So far We will be back and love it there. Looking forward to hopefully buying another vehicle there as well in a few years.But for now, like my husband giving reviews on himself or employees, 4 stars because there is always room for improvement. With that said I will highly recommend to anyone to go to Hoselton, get JJ as a consultant and have a wonderful Hoselton experience.
Bought my car here and Also insurance
Good service and very friendly
Never bought a car here, but it's my go to spot for OEM Toyota parts.
